Help Documents

Thank you very much for using LetsVPN, you can find the solutions to common questions here.

25 篇文章

System Download Center

3 篇文章 How to download LetsVPN › Use one subscription on multiple devices › How to delete account in LetsVPN? ›

Purchase Questions

3 篇文章 How to recover my remaining time when ID changes › The difference between Standard and Platinum subscription › How to find my purchase history ›

FAQ for Android

4 篇文章 How to fix my unstable LetsVPN connection? › Keep LetsVPN running in the background (for Huawei users) › Keep LetsVPN running in the background (for Xiaomi users) › Keep LetsVPN running in the background (for Samsung users) ›

FAQ for Windows

8 篇文章 What to do if you can’t access any website when you connect to the VPN › What if I can’t get free trials on Windows? › Special settings for Killer Networking products › Special Settings for Intel Connectivity Service › Special Settings for SmartByte › Special Settings for ExpressConnect › Special Settings for Host Network Service › How to Troubleshoot .NET Framework Not Running ›

Frequently asked questions

4 篇文章 Find the software version on my device › What if I reached maximum connection limit › Tips about account transfer › Fixing VPN Startup Issues Caused by iOS 18 MDM ›

How to solve problems with engineers

3 篇文章 How to upload logs? › How to download Microsoft Network Monitor › Remote debugging over TeamViewer ›