For DELL computer users, please adjust the settings of SmartByte to keep LetsVPN running normally.

The SmartByte in DELL computers might possibly lead to connectivity problems. Please follow the instructions below to disable SmartByte while using LetsVPN:

Here’s how to do it:

1. Right-click the bottom menu bar and click Task Manager
   
2. Click “Open Services” at the bottom of the window in blue.
   
3. Find “SmartByte Network Service”, “SmartByte Network Service x64” and double-click it
   
4. Adjust it to “Disabled” in Startup type
   
5. Click “OK” after the Service Status becomes “Stop”
   
6. The status of SmartByte will be shown as “Disabled” after the setup is successful
   

Note: Please restart your computer after the setup is successful or network connection issues will still happen.

Please don’t hesitate to contact us via online customer service in LetsVPN app or sending us an email at letsvpn@rbox.me. Our professional technical team will take immediate action to reply to you.